Reference

Terms and Conditions That Govern Your 10com Account

Before you open an account or make a deposit via JazzCash, Easypaisa, or Raast, these terms set out exactly what you agree to and what we commit to in return.

Account eligibility rulesJazzCash, Easypaisa, Raast deposit conditionsWithdrawal verification stepsAccount suspension policyGoverning law and jurisdiction
10com Terms and Conditions That Govern Your 10com Account
ACCOUNT PROTECTION

How We Protect Your Account and Your Data

Your account security is handled through OTP verification on login and on any withdrawal request — we do not process a payout without that confirmation step. We keep your payment data, including your JazzCash and Easypaisa wallet numbers, encrypted and never share them with unrelated third parties.

OTP Login Verification

Every login from an unrecognised device triggers an OTP to your registered mobile. This step cannot be bypassed and is built into the account access flow by design.

Wallet Data Handling

Your JazzCash, Easypaisa, and Raast numbers are stored encrypted and used only for the transaction they were submitted for. We do not retain card or wallet data beyond what is needed.

Account Review Rights

You may request a summary of the data we hold on your account at any time through the Help Centre. We will respond within a reasonable period as required by applicable rules.

Dispute Escalation Path

If live chat and email do not resolve your concern, you can escalate in writing. We keep a log of all escalation requests and aim to issue a formal response within a stated timeframe.

TERMS CONTACT

How to Reach Us About These Terms

If a clause is unclear, or you want to raise a dispute about how these terms have been applied to your account, our support team is the right first step. Raise the specific term number or transaction reference so we can respond with the right context rather than a generic reply.

Live Chat Open the chat widget from any page inside your account. Mention the clause or transaction in question and our team will pull up your account details directly.
Email Support Send a detailed message to our support address. Include your registered mobile number and the nature of your query so we can route it to the right team without delay.
Account Help Centre The Help Centre lists common terms questions with plain-language answers. It covers account verification, deposit matching and what happens during a review.

Common Questions About Our Terms and Conditions

These questions cover what players ask most when reading through the terms for the first time. If your question is not listed here, live chat is the fastest route to a direct answer.

Yes. Every deposit method — JazzCash, Easypaisa, Raast, or bank transfer — falls under the same account terms. The sending wallet must be registered in your name.

We will notify you before any material change takes effect. Continued use of the platform after that notice counts as acceptance of the updated version.

Contact support with your transaction reference and the relevant clause. We log every dispute and respond with account-specific detail, not a template reply.

Access to the platform and these terms is available only where local law permits. Eligibility depends on your jurisdiction, and we do not override local legal restrictions.

Submit a data request through the Help Centre or via email. Include your registered mobile number and we will compile your account data summary within a reasonable period.

Third-party deposits, mismatched wallet ownership, or suspected misuse of promotional activity are the main grounds. We will notify you and give you a path to respond before any final action.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.